• From: Martin Beer
  • Date: Saturday 13th October, 2012
  • Subject: Martin's comments on his groups 3 day golfing break at Desert Springs between 5th – 8th October, 2012

Carmen,

We had a FANTASTIC visit – thank-you.

All the staff were quite superb and extremely helpful. They recommended great restaurants and sorted out taxi’s and everything!

I will be back again for 4 days on 26th October, but this time with my wife and two sons. 

Best wishes,

Martin Beer

  • From: Sandra Brown
  • Date: Tuesday 2nd October, 2012
  • Subject: Comments from Sandra on her group of eight 4 day stay at the Desert Springs Resort, from the 28th September to the 02nd October 2012

Good Morning

We have just returned from a stay at your lovely resort and would like to thank you all most sincerely for making this trip so enjoyable.

The level of care you all gave us whilst we were there was absolutely amazing, nothing was too much trouble for you and even despite the floods causing havoc all around  you still managed to manage our requests.

We will definitely recommend Desert Springs to friends and family.

Thank you all once again and I look forward to returning at some point in the future.

Kind regards

Sandra Brown

  • From: Jayne Sproson
  • Date: Saturday 22nd September, 2012
  • Subject: Jayne Sproson highly recommends an Indiana Head Message at The Day Spa!

I arrived at Desert Springs with back neck and shoulder problems. Standard stuff for me. 

I was recommended by an owner to try Karen's massage. It was an excellent recommendation. Not only did Karen sort out my problem, she did so without me having to go through the agony that I have come to expect to be associated with an effective massage. 

Not only is Karen an expert in her profession, she is a joy to be with. 

I think Karen does World Peace – when Mum is happy that means Dad is happy and kids are happy. Equals World Peace!

I highly recommend an Indian Head Massage with World Peace thrown in for free!

Jayne Sproson
Director
The Cosmetic Skin Clinic

  • From: Sharon Sims
  • Date: Friday 21st September, 2012
  • Subject: Sharon's comments on their 8 day golf holiday at the Desert Springs Resort from the 9th to the 17th September, 2012

Hello Sandra,

This was our 6th visit to Desert Springs, we really enjoy coming to visit and for the last 3 years have persuaded some friends to come with us and they also now love the place.  

Everything we need is available; we have got to know which apartments suit our needs. From the moment we decide to book usually through Jennie in the UK office who sorts out our needs, to the moment we arrive, we feel at home, the golf reception, caddy master and greenkeeping staff are excellent, as are the restaurant and bar staff and we love dining in the restaurant usually a couple of times during our stay and the menu of the day is excellent value and offers a good variety.  

The accommodation is always in excellent order and we usually like to have one with air con and UK TV channels to keep up with news etc.  We love the golf course and even after all this time still enjoy the challenge of it.

Just to note we have in the past 2 years moved up to the Murcia areas for a couple of days before flying home and have stayed in 2 different complexes and played 5-6 other courses in that area, but we are thinking of not doing this again as we do not get the same quality of customer service, standard of accommodation and quality of golf course (especially the greens) and have endured very slow rounds often over 5 hours this year, which is not much fun.

We will visit again.

Thanks,

Sharon Sims

  • From: Jim Stembridge
  • Date: Thursday 20th September, 2012
  • Subject: Jim & Frances commenting on their one week holiday at the Desert Springs Resort from the 12th to the 19th September, 2012

Dear Sandra,

Thank you for your email, and yes we did very much enjoy our stay at Desert Springs.  This was our third stay at Desert Springs, but our first booking directly with you. 

I would personally like to thank you and Carmen for arranging things for this visit in September at relatively short notice. The arrangements from beginning to end were excellent, with check-in and-out so easy.  11 La Rosa was perfect, and what a superb outlook and location. 

Although we don’t play golf, perhaps one day, we love the peace and quiet of Desert Springs, which gave us once again such a thoroughly relaxing holiday. 

We will be back for sure, the only question is how soon? 

Thanks again to you all.

Regards and Best wishes

Jim and Frances

 

  • From: Robin Aves
  • Date: Monday 17th September, 2012
  • Subject: Robin's comments following his group of 8 golfers 3 day golfing break at the Desert Springs Resort from the 13th to the 16th September, 2012

Sandra,

Many thanks for the very pleasant stay we had.  All our guests enjoyed the few days we had.
The accommodation was first class.
The golf course, while tough, was great and we all enjoyed it.
All the staff were very helpful and always had a smile for us.  We shall be looking to return in the not too distant future.

I would also like to add my thanks for the quick response regarding the lost golf GPS which was found and is being sent on to me.

 
Many Thanks, 

Robin Aves

  • From: Paul Benson
  • Date: Monday 17th September, 2012
  • Subject: Paul's comments following his group of 8 golfers 4 day break at the Desert Springs Resort from the 7th to the 11th September, 2012

Good afternoon Sandra,

We had a fantastic time at Desert Springs, please thank all the staff involved for making our stay most enjoyable.

Can I also compliment the chefs you have on resort, the quality of the food was top class and all 7 of our guests were more than complimentary.

I will be returning next year so look forward to seeing all the staff again then.

Once again Many Thanks

Paul Benson

  • From: Jayne Sproson
  • Date: Saturday 15th September, 2012
  • Subject: Jayne Sproson highly recommends an Indiana Head Message at The Day Spa!

I arrived at Desert Springs with back neck and shoulder problems. Standard stuff for me.

I was recommended by an owner to try Karen's massage. It was an excellent recommendation. Not only did Karen sort out my problem, she did so without me having to go through the agony that I have come to expect to be associated with an effective massage.

Not only is Karen an expert in her profession, she is a joy to be with.

I think Karen does World Peace – when Mum is happy that means Dad is happy and kids are happy. Equals World Peace!

I highly recommend an Indian Head Massage with World Peace thrown in for free!
 
Jayne Sproson
Director
The Cosmetic Skin Clinic

  • From: Sarah Brown, Wonderland Memorabilia
  • Date: Monday 10th September, 2012
  • Subject: Sarah's comments following a seven day holiday with friends in a 2 bedroom Colonial Apartment at Desert Springs from the 20th to the 27th of August, 2012

 

Hi Daniel,
 
It's Sarah here at Wonderland Memorabilia.
 
I wanted to say a huge thank you for a fabulous time that myself and friends had Desert Springs. I have certainly been raving about it since my return and will definitely be arranging a return trip in the future!
  
I look forward to hearing from you and thanks again.

Sarah 

  • From: Carolina Vera Solano
  • Date: Wednesday 29th August, 2012
  • Subject: Carolina's comments on her groups one week holiday in a 3 bedroom Apartment at Villaricos Fishing Village between 16th-22nd August, 2012

 

Hello Carmen and Sandra,

On behalf of all just wanted to thank you for such a kind treatment we have received from you and all the team.

We felt very comfortable in the apartment, we enjoyed your facilities so we will be back!

We received a warm welcome and your service was  excellent!

Carolina Vera

  • From: David Oultram
  • Date: Thursday 16th August, 2012
  • Subject: David's comments on his 10-day family holiday in a 2 bedroom Colonial Apartment at Desert Springs between 1st-11th August, 2012

 

Dear Sandra,
 
Thank you for your mail and the offer for our return.
 
As a family we thoroughly enjoyed our time at Desert Springs and will no doubt be back again. 
 
It really is a special place.
 
Thank you again and we look forward to seeing you again.
 
Best regards
 
David Oultram
  • From: José Ignacio Olea, Golf Operations Manager at Desert Springs Resort & Golf Club
  • Date: Monday 13th August, 2012
  • Subject: Reporting on the visit of UD Almería 'B' Team for their official 2012 Pre-Season Football Training Camp

 

UD Almería 'B' Team Manager, Francisco Rodríguez

I met with the UD Almería 'B' Team Manager, Francisco Rodríguez, for an informal meeting to receive his views and opinion on how he felt the team´s first visit to the Desert Springs Football Academy had gone to get as much feedback as possible.

 
Unión Deportiva Almería 'B' Team (Almeria Football Club 'B') selected the Football Academy at the Desert Springs Resort to be host to their official Pre-Season Football Training Camp between Wednesday 1st – Friday 3rd August, 2012.
 
 
UD Almería 'B' Team 2012 Pre-Season Training Camp at Desert Springs Football Academy 
 
A squad of 23 players and 8 officials from UD Almería 'B' – which currently competes in 2ª División B (Spanish Division Three) also benefited from access to and use of the 18-hole Indiana golf course and golf academy. They enjoyed the opportunity to swim, play tennis and use the gymnasium, trim trail, jogging tracks, padel tennis and beach volley ball courts. They also had access to the resort’s Private Reserve which incorporates a spa, private sauna and jacuzzi suite, personal fitness workout room, games room with bar, and a home cinema, which was used on several occasions as a conference and meeting room to further visualise videos as part of the training camp. Accommodation for the players and officials was in some of the privately-owned apartments normally reserved for holidays and short breaks at Desert Springs. The resort’s executive chef was on hand to cater for the special dietary requirements of individual players dining in the resort’s two restaurants – the award-winning El Torrente and the Croc Restaurant, part of the family-friendly Crocodile Club.
 
UD Almería 'B' Manager, Francisco Rodríguez, commented; 
 
Accommodation
The Apartments where we stayed were absolutely fine; the community pools were used very often by the players after training and the quiet atmosphere at Las Sierras was quite convenient for resting purposes. We didn't miss a Hotel operation at all. 
 
Food and Beverage
The F&B meals and service were absolutely spotless; I couldn't find any weaknesses or make any suggestions. The Menus were superb, as well as the quality of the food which was always served on time. All the staff were very accessible and polite with the players, rapidly attending every request.
 
Resort Staff
Everyone at the Resort has shown interest to assist our team, and I´m very grateful for the assistancereceived. Even at the Football Pitch we have had a member of the Staff at every session, to attend any irrigation or maintenance requests!
 
Football Pitch

The Pitch was kept in immaculate condition for us; I have already provided a very positive feedback to the UD Almeria President, as the Pitch is as good as it can get. This is obviously the most important facility for us and I would grade it as a perfect 10!
 
Sierra Sports & Fitness Club Facilities
During our short stay we haven't made much use of those facilities but they are sufficient and well maintained. 
 
2013 Preseason Camp
Each Manager has his ownviews, but I would definitely like to come back to Desert Springs for Pre-season Training. The players are very comfortable here and it has been easy for them to concentrate and work hard. No doubt I will be requesting the use of thisResort in 2013. 
 
Summary
I'm certainly happy with our Pre-Season Training Camp at Desert Springs. Before being a manager, I have played football professionally for 15 years, and out of all the Resorts where I have travelled for Pre-Season Training Camps, Desert Springs is second to none. I´m sure that Desert Springs has all the ingredients to attract many other teams and I´m surprised not to see them already! 
UD Almeria could help spreading the word within the spanish football network as it is quite recommendable.
  • From: Andrew Perry
  • Date: Monday 13th August, 2012
  • Subject: Andrew's comments on his family holiday in a 2 bedroom Country Cottage at Desert Springs between 4th – 11th August, 2012

 

Hello Jennie,
 
Just a quick note to say how much we enjoyed our week’s holiday in Desert Springs; I wish 11 La Rosa had been available for another week as 7 days is not enough. 
 
The accommodation was lovely; the villa had everything that you need. 
 
I especially loved the outside area with the easy chairs for the evening and the hammock for the early mornings (too hot once the sun was on you). 
 
The satellite TV was great for the BBC Olympic coverage too!
 
Please pass my thanks on to the owners; the extra touches were really appreciated.
 
Andrew, Natalie, James and Rose Perry.
  • From: John Crosby
  • Date: Wednesday 8th August, 2012
  • Subject: Email from John & Helen Crosby, the new owners of 18 Desert Gold, a new 3 Bedroom Buenaventura Country Cottage at The Desert Springs Resort

 

Julia,
 
We would like to take this opportunity to thank yourself, Paul and all the staff at Desert Springs for making the buying process of our new cottage at Desert Gold smooth and professional from the signing of the reservation form to the handover and completion of the property.  
 
 
John & Helen Crosby, the happy owners of 18 Desert Gold, a new Buenaventura Cottage at Desert Springs
 
The house was perfect for our arrival just as you had said it would be.
 
Paul recommended using Paloma as our lawyer and we are grateful of this, as her professionalism and character were second to none.
 
We would like to invite yourself and Paul to join us and our family next week for a drink to celebrate our new home in Spain.
 
Many thanks again,
 
John & Helen Crosby
  • From: José Ignacio Olea, Golf Operations Manager at Desert Springs Resort & Golf Club
  • Date: Wednesday 1st August, 2012
  • Subject: Reporting on the visit of UD Almería for their official 2012 Pre-Season Football Training Camp.

 

 
UD Almería Manager, Javi Gracia
 
Returning to Desert Springs for the second consecutive year, and having exceeded the team expectations last summer, I was interested in hearing the comments from Javi Gracia, the new coach of UD Almería, and what the players had to say about their Pre-Season Camp at the Desert Springs Football Academy.
 
Unión Deportiva Almería (Almeria Football Club) selected the Football Academy at the Desert Springs Resort to be host to their official Pre-Season Football Training Camp between Monday 23rd – Tuesday 31st July, 2012.
 

 
UD Almería Team 2012 Pre-Season Training Camp at Desert Springs Football Academy 
 
A squad of 25 players and 13 officials from UD Almería – which currently competes in La Liga Adelante (Spanish Division Two) also benefited from access to and use of the 18-hole Indiana golf course and golf academy. They enjoyed the opportunity to swim, play tennis and use the gymnasium, trim trail, jogging tracks, padel tennis and beach volley ball courts. They also had access to the resort’s Private Reserve which incorporates a spa, private sauna and jacuzzi suite, personal fitness workout room, games room with bar, and a home cinema, which was used on several occasions as a conference and meeting room to further visualize videos as part of the training camp. Accommodation for the players and officials was in some of the privately-owned apartments normally reserved for holidays and short breaks at Desert Springs. The resort’s executive chef was on hand to cater for the special dietary requirements of individual players dining in the resort’s two restaurants – the award-winning El Torrente and the Croc Restaurant, part of the family-friendly Crocodile Club.
 
 
UD Almería Manager, Javi Gracia, commented; 
 
Accommodation
The community of Las Sierras was very quiet and convenient for us, providing a lot of privacy and no disruptions.
 
Food and Beverage
Everything was perfect; all of the dietary requirements were followed strictly and the food was ready on time every day. 
Players hate to wait for their food, especially after training, and this never happened during our stay. The quality was phenomenal and all staff members were on hand.
 
Resort Staff
Fantastic, we have felt very well attended. When we made any request, like the use of a Conference Room, it was organised within minutes and we were able to use it on several occasions. Nobody in my team has commented anything negative to me, so it must be a good sign! 
 
Football Pitch
We have worked carefully on the Pitch trying to avoid any damage from traffic, and it has actually worked out well. 
The playing surface and thickness of the grass was just perfect, and also the daily assistance of the Maintenance Crew has made a difference.  
 
Sierra Sports & Fitness Club Facilities
I have visited the gym, and although it is not huge, it has all of the necessary machines for workouts.  
 
2013 Preseason Camp
I have been very comfortable at Desert Springs and would certainly consider it for a future Pre-Season Training Camp. Other Resorts may have more pitches, but at Desert Springs we are not forced to train at certain times and we feel very welcome.
 
Summary
I knew that UD Almería had already used Desert Springs last year, and if we have repeated as we have, then something must be working well!
The players seem to be very comfortable and they take for granted that we will be back! 
I have personally felt very well attended and everything has assisted to provide a good Pre-Season training camp.
  • From: Angela McGinn
  • Date: Wednesday 11th July, 2012
  • Subject: Angela McGinn comments on her two week family holiday  in a 4 bedroom Country Villa at Desert Springs between 23rd June – 7th July, 2012

 

Dear Sandra,
 
Thank you for your email. 
 
We had a lovely holiday at Desert Springs and would love to return in the future. 
 
We found the accommodation to be of the highest standard and Desert Springs is certainly one of the nicest resorts we have stayed in. 
 
All the staff were excellent and helpful, especially the gentleman who met us in the middle of the night when we arrived.
 
If I had any suggestions, it would be maybe some activities for older children, 12 –16 in the mid season, I understand it is not possible to provide a full programme early in the summer, due to lack of demand, but it would be great if there was something for them to learn or do.
 
Anyway, thank you again, from a very rainy and not so warm Ireland
 
Angela
 
  • From: Raymond Irving
  • Date: Tuesday 10th July, 2012
  • Subject: A regular holiday maker at Desert Springs commenting on his latest visit to the resort between 26th – 30th June, 2012

 

Hi Sandra,
 
Many thanks for your contact.
 
As we have been coming to Desert Springs for over 5 years, I would like to thank all the staff involved with the course and management, as we have been many different times of the year and have found the course to be in immaculate condition.
 
Also the staff are very helpful, no problems, that is the main reason we keep coming back to Desert Springs.
 
Once again many thanks to all involved with Desert Springs.
It's a pleasure to drive over 200 km's to play and be welcomed at your resort.
 
Regards
 
Ray Irving
  • From: John Duncombe
  • Date: Tuesday 26th June, 2012
  • Subject: John Duncombe commenting on his party of 8 group break at the Desert Springs Resort between 21st-25th June, 2012

 

 

Hi Jennie,
 
First of all can I thank you for sorting us out at Desert Springs. We got back last night after a terrific few days and loved every minute.
 
The house was perfect, with so many balconies and outdoor areas that we could have all had one each. 
 
The staff were so friendly and the restaurant proved to be great value and good food.
 
Our golf day went well, (meaning I only lost one ball)… It was tough but beautifully designed and maintained, a great experience which I think they call 'challenging' nowadays.
 
Many thanks.
 
John
 
  • From: Justin Clark
  • Date: Monday 18th June, 2012
  • Subject: Justin Clark comments on his family holiday at the Desert Springs Resort between 5th – 12th June, 2012

 

Hi Sandra

 

Just a short note to say we really enjoyed our time over all at Desert Springs, the golf course was in great condition and the staff were superb in the clubhouse, at reception and at the caddymaster.  

 

The staff overall where so helpful and attentive throughout the resort.

 

We would return in the future and look forward to it.

 

Kind regards

Justin Clark

Director

 

 

  • From: Martin Sandin
  • Date: Wednesday 6th June, 2012
  • Subject: Martin Sandin´s message of thanks for his 4 day golfing break at the Desert Springs Resort between 31st May – 4th June, 2012

 

Hi Jennie, 

 

Now I'm back in Sweden again after a wonderful weekend at Desert Springs. 

Golf, food and living was great for us.

 
Kind regards
 
Martin Sandin