Pre-Booking, Activities, Golf, Restaurants etc

Pre Booking

When making your Holiday Reservation, it is worth considering making some plans beforehand and pre-booking certain facilities and activities. This makes the most of your time on holiday, saves worrying about it once you are there and avoids disappointment. Above all it makes for an altogether more relaxing time.

We can take bookings for the following facilities and more:

Desert Springs Golf Club

  • Tournament Entries
  • Golf Rounds & Tee Times
  • Professional Golf Lessons
  • Professional Video Analysis

For more information click here

Sierra Sports & Fitness Club

  • Tennis; Court, Lesson or Joint Club Session Reservation
  • Paddle; Courts, Lesson or Joint Club Session Reservation
  • Beach Volley Ball; Court, Lesson or Joint Club Session reservations
  • Gymnasium: Lesson or Joint Club Session Reservation
  • Mountain Bikes; Reservation, Accompanied Session
  • Kid's Camp Reservation
  • Kid's Activity Sessions
  • Football Pitch Reservation

For more information click here

The Day Spa @ Desert Springs

For more information click here

For Reservations and more information please call Clubhouse Reception on +34 637 861 591 or e-mail : golfreservations@almanzora.com

The Private Reserve

  • Sauna & Jacuzzi Suite
  • Private Work Out Area
  • Billiard/Snooker Room
  • Film Screening Room

For more information click here

Restaurant Dining

  • El Torrente Bar & Restaurant Reservations »
  • Crocodile Club Bar & Restaurant Reservations »

Private Dining, Dinner Parties & Meetings

  • The Almanzora Cave Bar
  • The Al Fresco Dining Terrace
  • The Private Dining Bodega
  • The Wine & Tapas Bodega
  • The Golf Club Meeting Room

For more information click here

Activities

  • Scuba Diving
  • Tuna Fishing
  • Horse Riding

Any Other Arrangements

  • We will always try and fix it for you!

Pre-Ordering Special Requirements

Again, when making your Holiday Reservation, you need to consider whether there are any special requirements that you should make us aware of in advance, so that we can ensure that your needs are already catered for on arrival.  This way you kick straight off with the real relaxing hassle free holiday that we all hope you can enjoy from the first moment.

We can deal with the following frequent requirements, but do let us know if there is anything else that would make your holiday just that little bit more enjoyable. There may or may not be an extra charge, we shall let you know beforehand.

Ground Floor Accommodation

For families with young children using buggies and for those who find stairs difficult to use.

Welcome Packs

See our choice of Welcome Packs further down this page.

Clubhouse Groceries List

Available at the Clubhouse Bar 08.00hrs to 22.00hrs daily, see our current Groceries List

Cots & High Chairs

Available at 25€ and 15€ per week respectively

Extra Cleaning

Prices on application

Maid Service

Prices on application

Reception & Key Arrangements

On arrival please go to the appropriate Reception, as explained below, where a member of our staff will greet you and complete registration and check in formalities, prior to explaining the local and resort facilities, showing you your accommodation and demonstrating its features and handing you the keys.   Please note that you must hand back the keys at Reception and complete check out formalities prior to the time for vacation of your accommodation and departure.

On Arrival at Desert Springs

Please go direct to The Desert Springs Golf Club House, where you will find the Reception for the Lodge @ Desert Springs at the main desk in the lobby.  The Golf Clubhouse at Desert Springs, can be found simply by driving up through the oranges, entering the resort at “Rocking Chair Gate”, where you simply press the button to open the barrier, following the road until you see the Golf Club House signs.  

In the event that your arrival is to be outside the hours of 0800hrs to 2000hrs, you must inform us beforehand so that any necessary arrangements may be made. Telephone number (+ 34) 950 548 350.

Time of Arrival

If for any reason you will be arriving or departing outside those hours, please let us know in advance so we can make other arrangements for your reception and keys.

Travel Directions by Road from Airports, North and South

Please see the Travel Information page for road directions from each local airport and from the motorway, north and south, to Desert Springs.

Registration

Please note that as usual a credit card swipe or other deposit will be required on registration.  In making your booking or taking occupation of the accommodation you are confirming your acceptance that the cost of any breakages, damage, or missing items that occur in your accommodation or unpaid items, arising during your stay, must be paid for and shall be automatically charged to your credit card or otherwise repaid by you.

Please see the Booking Conditions (right of this page) for other details.

Welcome Packs

Welcome Packs are available. They can be pre-ordered at booking, so that they are ready and waiting in your accommodation on arrival to provide that extra special sense of home and occasion.

Refreshment Pack 

Upon arrival, you will already find in your property a simple refreshment pack that we provide as a matter of course, containing a small selection of tea, coffee, sugar, milk and of course bottled water. Please see the paragraph 'Furnishings and Equipment' further down this page, for all the other items you may expect to find in your accommodation as standard.

The following packs are also available to pre-order at least 5 days in advance. Prices according to numbers in party to be catered for.

Celebration Pack

  • Flowers (a bouquet and an arrangement)
  • Spanish Cava (2 good quality bottles)
  • Fresh Fruit (mixed bowl)
  • Chocolates (good quality selection)             

Breakfast Pack

  • Cornflakes (medium pack) & Fresh Milk (carton)
  • Loaf of fresh sliced bread (large white or brown)
  • Croissants (4 or as requested)
  • Butter (small packs) & Jams (selection)
  • Bacon (1 pack) & Eggs (6)
  • Orange Fruit Juice (carton)

Family Pack

  • York Ham (packet of slices) & Spanish Cheese (packet of slices)
  • Chicken (packet of slices) & Tuna (tin)
  • Loaf of fresh sliced bread (large white or brown) & Butter (small packs)
  • Spaghetti (pack) & Tomato Salsa (jar, not hot)
  • Yoghurts (pack of 6 assorted) & Fresh Fruit (bowl)

Snack Pack

  • Almonds (packet) & Olives (jar)
  • Crisps & Nachos (large packet of each)
  • Garlic & Salsa Dip (jar of each)
  • Spanish Ham & Chorizo (packet of slices of each)
  • Spanish Cheese (packet of slices)
  • Assorted Nuts & Savouries (packet of each)
  • Savoury and Sweet Biscuits (packet of each)

Drinks Packs

  • Fruit Juice (2 packs of orange or as requested & available)
  • Beer & Coca Cola (6 pack of each)
  • Wine (2 good quality bottles of white or red)
  • Gin (bottle) & Tonic (6 pack) 

Information Pack

In your holiday property, you will find a complete Information Pack, providing details on such matters as current activities and offers available at Desert Springs, Villaricos and in the Almanzora area generally, restaurant menus, area and resort maps and useful telephone numbers, etc.

Our events department regularly up-dates the information provided in the Information Packs in your accommodation, but for further advice, please contact them on 0034 950 548 403 / 0034 637 861 590 or by e-mail to events@almanzora.com

Furnishings, Contents & Equipment

The furnishings, decoration, contents and equipment of your apartment, town house, cottage or villa will be attractive, modern and to a high quality specification.

All accommodation used in the summer has air conditioning in the lounge and the master bedroom and ceiling fans in the other rooms.  Given the dryness of the climate, many clients prefer to use fans to ensure air movement rather than air conditioning, however, if you are particularly concerned, then, please let us know and we will do our best to accommodate you.  During the winter months all accommodation has heating; the use of which is only occasionally required given the relative warmth of the winter climate.

All accommodation is equipped with television, with English and Spanish channels, and a DVD or video player.

Kitchens have all the usual appliances including a microwave, hob, oven, fridge freezer, washing machine, ironing board and iron. Most of the larger properties also include a dishwasher, so if particularly required, please request on booking.

Linen and towels are changed weekly. Additional maid service can be requested at time of booking; please do not leave it to your arrival!

All accommodation is also provided a small selection of Moulton Brown or Elemis toiletries in each bathroom, as well as hand towels, bath towels and hair dryers.  Consumables provided also include some washing up liquid, dish cloth, general cleaner, toilet tissue and tea towels.

Upon arrival, you will also find in your accommodation a Refreshment Pack, containing a small selection of tea, coffee, sugar, milk, fruit juice, and of course bottled water. For other Welcome Packs that you can order in advance, please see the paragraph above 'Welcome Packs'.

Further such items, in small pack sizes, and a whole range of quality local produce and other international products are available for purchase in the Clubhouse Bar from the "Clubhouse Groceries List" and in local shops in Villaricos.

Don’t Forget!

 

  • Passports
  • Tickets
  • Credit Cards
  • Glasses
  • Telephone, Computer & Game Chargers
  • Beach Towels

But don't worry, you can get most things here...

and

 
please let us know your flight details and arrival times, we can then check your actual flight arrival and make re-arrangements for your reception and keys in the event of changes.

Frequently Asked Questions

 

Can I hire a cot, high chair or car seat?

Yes it is possible to pre-book a cot or a high chair, costing 25 and 15 euros a week respectively. However, it’s best to bring your own car seat with you.

 

What if we need to arrive earlier or leave later than your booking conditions allow?

The booking conditions state that you check in no earlier than 16.00hrs and check out before 10:00 hrs on the day of your departure.  However we will always do our best to accommodate you, if you let us know your requirements at the time of booking.

 

What happens if I book online and do not hear back from you?

If we do not respond to you within 3 days please call us on this number: (+ 34) 678 679 387

 

How well are the kitchens equipped?

Each type of accommodation offers a modern, fully equipped kitchen with all the usual appliances including; oven, hob, microwave, fridge freezer, washing machine, kettle, cutlery, crockery etc. sufficient for the maximum occupation of the accommodation.

 

Can we have more than one set of keys?

Yes, if more than one couple are included in your party it is possible to request a further set of keys.  It is important to hand in your keys to Reception in Villaricos or Desert Springs at the end of your stay with us, otherwise extra costs may be incurred.

 

If something goes wrong in our accommodation, what can I do?

Property Management will be happy to help you in these circumstances.  Best of all is to contact them directly by telephone on: (+ 34) 680 432 632.  Alternatively, in Villaricos, you can go to the Playas del Almanzora office and at Desert Springs to the Resort Information & Sales Centre in the Marquee, where the Receptionists can contact Property Management on your behalf.   Remember always state when you will be at your accommodation to explain the problem and let us in to deal with it. 

 

Does all the holiday accommodation have its own swimming pools?  

The Country Villas and the Beach Houses all have their own private pools and gardens. The Country Cottages and Beach Casitas have their own private gardens or patios, but share largish pools.  Courtyard and Colonial Town Houses and Apartments, at Villaricos and at Desert Springs, all share pools in a courtyard setting.  Only Village Apartments in Villaricos do not have a pool, but Villaricos has its own beaches.

 

Are there babysitting facilities?

It is possible to arrange for babysitting services by proven and trusted local sitters on the Resort at Desert Springs or from the village at Villaricos. Please contact the Property Management office, with as much notice as possible. Tel: (+ 34) 680 432 632.

 

What happens if we arrive in the middle of the night or in the early hours of the morning?

If you are arriving outside reception hours please inform us of your approximate arrival time so that one of the Night Managers can be organised to meet you at the Rocking Chair Gate entrance to the Desert Springs Resort.  You will then be taken to your accommodation and settled in.  You will need to check in and register at the first opportunity in the morning at Reception in the Club House.

Booking Conditions

 

These are the conditions applicable to accommodation and property rentals booked with Playas del Almanzora S.L. (PDA) directly or through its U.K. Agent, The Almanzora Group Limited (TAG). Please read them carefully to understand fully the conditions to which all bookings are subject. In making a booking or occupying the accommodation offered by PDA you are accepting that you will be bound by these conditions.

1. FLIGHTS, HOLIDAY INSURANCE, CAR HIRE

Neither PDA nor TAG sells flights, holiday insurance, car hire or other tourist services. For your own protection, flights should only be booked with Agents who carry a bond (e.g. ABTA, ATOL). TAG is happy to provide assistance with flights through Agents who carry such bonds and specialise in flights to Almeria, Alicante and Murcia airports. Similarly, we are happy to assist with holiday insurance and car-hire on your behalf, but you have to pay for these direct to the supplier. Please discuss your requirements with any of our offices.

2. PAYMENT (DEPOSIT)

A 25% deposit per person is required. If the booking is being made less than 8 weeks prior to arrival, the full price is payable on booking. Accommodation is only confirmed when an invoice is issued. Deposits are non-refundable.

3. PAYMENT (BALANCE)

The balance of the booking must be paid at least 8 weeks prior to arrival. We reserve the right to cancel accommodation not paid for, in full, by that time, without issuing a reminder. No refunds will be given for cancellations after the final balance has been paid. We therefore strongly advise clients to take out insurance at the time of booking.

4. PAYMENT & CORRESPONDENCE (UK)

In the UK, all correspondence and payments should be sent to: Playas del Almanzora SL, c/o The Almanzora Group Ltd, The Manor, Boddington, Cheltenham, GL51 OTJ. Payment may be made by sterling cheque, cash or bank transfer and all cheques and payments should be made payable to Playas del Almanzora S.L. You are advised not to send cash through the post. If this is unavoidable, please use a registered envelope. 
PAYMENT & CORRESPONDENCE (SPAIN): In Spain, all correspondence and payments should be sent to: Playas del Almanzora S.L., C/ Baria, Edif. Villasol nº8, 04616 Villaricos, Cuevas del Almanzora, Almeria, Spain. PDA accepts €uro cheques, cash, Visa, Mastercard, American Express or bank transfers and all cheques and payments should be made payable to Playas del Almanzora S.L.

5. RECEPTION (DESERT SPRINGS)

Reception for The Lodge @ Desert Springs is located in the Golf Clubhouse at Desert Springs, which you will come to simply by following the main road in until you see the Golf Club House signs. In the event that your arrival is to be outside the office hours of Monday – Friday 10:00h to 19:30h, Saturday 10:00h to 15:00h (Closed Sunday) you must inform us beforehand so that any necessary arrangements may be made. The local telephone number is +34 950 091 531 or +34 678 679 387. In the event that your arrival is to be after our office hours of 10:00h to 19:30h, there will be a Night Concierge at the entrance gate to show you to your accommodation. His telephone number is +34 680 432 632.

6. RECEPTION (VILLARICOS & PLAYA MARQUES)

Reception for Property Rentals @ Villaricos & Playa Marques is located at Playas del Almanzora’s Villaricos office, which is well signed on the left hand side immediately after the entrance to Villaricos Fishing Village when coming from the south or Almeria Airport direction and on the right hand side immediately before the exit from the village, when coming from the north, Alicante and Murcia airports. In the event of arrival outside normal office hours of Monday to Friday 10:00h – 18.00h you must inform us beforehand so that any necessary arrangements may be made. The local telephone number is +34 950 467 104. PADLOCK CODE FOR KEYBOX IS 806 (for arrivals outside office hours).

7. CHECK-IN & CHECK-OUT TIMES

Your accommodation is reserved from 16.00 hours on the date of arrival and must be vacated by 10.00 hours on your date of departure. Should you wish to remain in your accommodation beyond this time, please discuss your requirements with the appropriate Reception and every effort will be made to fulfil your request, whereupon extra charges and costs incurred will automatically become due and payable.

8. CHECK-IN

On arrival please go to the appropriate Reception where a member of our staff will greet you and complete registration and check in formalities, prior to explaining the local and resort facilities, showing you to your accommodation and handing you the keys.

9. DAMAGE DEPOSIT

Please be prepared to give your Credit Card details at check-in, either to The Lodge representative or to the Night Concierge, as it is necessary for us to have this information as a security deposit. In making your booking or taking occupation of the accommodation you are confirming your acceptance that the cost of any breakages, damage, or missing items that occur in your accommodation, community and main community property or unpaid items, arising during your stay, must be paid for and shall be automatically charged to your credit card or otherwise repaid by you.

10. CHECK-OUT

Please note that you must hand back the keys at Reception and complete check out formalities prior to the time for vacation of your accommodation and departure. Additionally, the Playas del Almanzora office in Villaricos does not open at weekends, therefore keys for Villaricos and Playa Marques should be left in the key box on the external wall.

11. KEYS

One set of keys per occupied bedroom will be supplied at Check-In. You will be required to sign, in acceptance of these keys and expected to return these upon Check-Out. If keys are not returned, a fee of 30€uros per un-returned set will be automatically charged to your credit card.

12. RESPONSIBILITY

PDA does not accept responsibility for losses or additional expenses due to delays in air or road services, quarantine, sickness, strikes, war, weather, airport closures or other causes beyond our control.

13. PETS

PDA regrets that animals and pets, except for hearing/seeing eye dogs, are not allowed in your accommodation or on the premises.

14. SMOKING POLICY

It is the policy of PDA that all property rental accommodation is Smoke-Free.
Smoking is strictly prohibited throughout the entire property being occupied.

ENFORCEMENT POLICY : Visitors who breach the policy will be asked to stop smoking and will be asked to leave the premises if they fail to comply with this request. Be aware that, in addition to action taken under this policy, any and all costs incurred to clean and clear the property of smoke residue shall be automatically charged to the guests Security Deposit for damages to the property as detailed in Point 9.

15. PASSPORTS/ VISAS/ HEALTH CARDS

Please note that British citizens do not require visas, but do require valid passports to visit Spain. There are no special health requirements, but you should always bring your European Health Insurance Card as issued by the NHS.

16. CONTACT INFORMATION

Should you encounter any problems during your holiday, please do not hesitate to ring: The Lodge on +34 678 679 387 or out of hours: Emergency Number: +34 680 432 632.

17. FAILURE IN SERVICE

In the event that you consider that there has been any failure on the part of Playas del Almanzora S.L. or any other supplier of services, then you are obliged to communicate this in writing, or other appropriate form, as soon as possible to Playas del Almanzora S.L., or to the other supplier of services, at the place where the service is supplied, so that any appropriate redress may be made at that time. This must not be left until or after your return as subsequent complaints will not be entertained.