It is with great pleasure that we announce that The Desert Springs Resort, Europe’s only international award-winning luxury family resort and championship desert golf course in the Almeria region of Andalucía, south-east Spain, has received a TripAdvisor Certificate of Excellence award for 2014. This award denotes Desert Springs being honoured as a top-performing holiday resort for the second consecutive year as reviewed by travellers on the world’s largest travel site.
The accolade, which honours hospitality excellence, is given only to establishments that consistently achieve outstanding traveller reviews on TripAdvisor, and is extended to qualifying businesses worldwide. Establishments awarded the Certificate of Excellence are located all over the world and represent the upper echelon of businesses listed on the website.
When selecting Certificate of Excellence winners, TripAdvisor uses a proprietary algorithm to determine the honorees that takes into account reviews ratings. Businesses must maintain an overall rating of four or higher, out of a possible five, as reviewed by travellers on TripAdvisor, and must have been listed on TripAdvisor for at least 12 months. Additional criteria include the volume of reviews received within the last 12 months and the popularity ranking on the site of the business.
“Simon Coaker, Sales and Marketing Manager of The Almanzora Group commented,
“Winning the TripAdvisor Certificate of Excellence for a second consecutive year is a true source of pride for the entire team at Desert Springs Resort and we’d like to thank all of our past guests who took the time to complete a review on TripAdvisor. There is no greater seal of approval than being recognised by one’s customers. With the TripAdvisor Certificate of Excellence based on customer reviews, the accolade is a remarkable vote of confidence to our business and our continued commitment to excellence.”
Marc Charron, President of TripAdvisor for Business said. “TripAdvisor is pleased to honour exceptional hospitality businesses for consistent excellence.
The Certificate of Excellence award gives top performing establishments around the world the recognition they deserve, based on feedback from those who matter most – their customers. From Australia to Zimbabwe, we want to applaud exceptional hospitality businesses for offering TripAdvisor travellers a great customer experience.”