Hi Janet

As you know the signing went well yesterday, following your hand-over, and I eventually managed to get into my pool at 4.30pm witnessed by Barry and Pauline Carver and Peter Goodhall, absolutely freezing!

We eventually got home to the UK at 2am after a very eventful day.

Once again, many, many thanks to you especially for all your hard work in making our buying experience such an exciting and memorable event.  We really will miss your weekly bulletins and photo updates which have kept us on the edges of our seats for the past 7 months or so!

I will be writing to PG in the next few days.

See you in a couple of week’s time when we move in.

Kind Regards,

Ashley and Gina

Hi Carmen,

Many thanks to everyone for a wonderful week in Desert Springs. We have been going as a group for 11 years now and it was agreed that this year’s trip has been one of the best.

Even the weather was on our side. When we arrived in Glasgow on Monday it was snowing and 3 degrees. Quite a change.

Many thanks again

Eddie Gray Snr

I thought the Day Spa @ Desert Springs was lovely with a personal touch from Karen that is so special. Its like having your very own spa with a personalised treatment.

Carolyn Taylor

Decleor, Carita and Shiseido Group UK

Dear Marimar & all at Desert Springs,

Just a quick email to say thank you for all the help & assistance you gave to our golf party when we visited the resort, for the first time, last weekend.

The Apartment & Golf course were truly immaculate & also the staff were so helpful. Due to delays we didn’t arrive until 10pm on Friday night, but the Crocodile Club bar still provided us with a meal.

We will definitely be booking again, maybe later this year or next year.

Regards,

Anthony Rowan
Wirral, England.

Hi Tania,

I just wanted to drop you a line to say a huge thank-you for our holiday in Desert Springs. How lovely it was to enjoy some warm winter sunshine – and what a shock to return to the cold back in the UK!

Desert Springs Resort was a welcome retreat and we both felt that the resort has been very well planned and laid out – the landscaping is first class and Joel’s cacti were amazing. What an interesting man he is, you are certainly very lucky to have such an expert to hand. We both enjoyed meeting him and now look forward to reading some of Joel’s books. Could you please pass on our thanks to Elvira, Carmen, Karen and Paul, as well as to the staff at both The Lodge and the Crocodile Club, who all made us feel very welcome.

As well as relaxing at Desert Springs we also enjoyed exploring the local area and the wider area, with the dramatic backdrop of the Sierra de los Filabres and Sierra Nevada mountains further afield. I’m so pleased that we managed to get in the trip to the Alhambra, having studied its influence on the development of English gardens on my university course last year.

We will certainly be recommending Desert Springs to our friends and family and hope to return some time in the future.

Thanks again, with warmest wishes,

Heather & Steve Martin

Hi Carmen/Alfonso,

I just wanted to thank you both for your help and organization for our short stay last weekend. I thoroughly enjoyed our time at Desert Springs as always.  It was nice that the others in our group, who have not been before had a great time and liked the Golf course and Resort!  So much that they will be booking a return trip soon.

I would like to mention certain members of staff, who made us feel very welcome and made the extra effort to make our trip more special.They are Nick and Tom from the Caddy masters facilityThey really were excellent and epitomized everything Desert Springs is about.

This was my 12th visit to Desert Springs and I was concerned that in the current climate standards may have inevitably slipped. This was definitely NOT the case. Although, the number of staff did not seem as high this was not noticed in the level of service.

Once again thank you for a good trip. Please pass on our gratitude to Nick and Tom especially.
Regards

Robert Long,
Click Digital Print

All the pupils enjoyed the experience of Desert Springs – not just playing the challenging Indiana golf course, but also having the chance to work on all areas of their game on the excellent practice facilities. All are looking forward to the next trip to the Millfield’s Spanish home of golf!
Sixth-former, Nic Elliott (17) added: The resort’s golf academy has a great driving range and a very nice putting green – but the chipping and bunker facility was the best
The verdict of 16 year old Daisy-May Kenny was “The golf course at Desert Springs in Spain is tricky but very good for your golf!”

Karen Nicholls, Director of Golf, Millfield School

On the occasion of the final of The Bader Ladies Salver Tournament

Once again Desert Springs has provided a magnificent venue for the final of The Bader Ladies Salver Tournament.

Sadly the passage of time has made it impossible for me to attend in person but I have heard from John Southwick our Tournament Director that 2009 was as good if not better than 2008! I am advised that the facilities, accommodation and condition of the course are second to none and I believe too that the attention of the staff was first class and that, in particular, Chris Langford, who was very much involved with the organisation, was outstanding.

You are no doubt aware that 2010 marks the centenary of my late husbands’ birth. In celebration the Foundation will in February be launching a brand new project, Bader Braves, which is a challenge/support programme for disabled children and their families and it is towards this project that the funds raised through the golf tournament will be applied. In no small way has the contribution of Desert Springs towards the success of the Ladies Salver played its part and we are, as ever, indebted to you and your fantastic team for making it possible.

With my very best regards and sincerest gratitude,
Yours sincerely,

Lady Bader OBE., President

Dear Simon,

I wish to put on record my sincere thanks to everyone at Desert Springs  Family Resort  & Golf Club  for their sponsorship of the Desert Springs “Golf 4 Women” Salver tournament.

For the last two years every detail has been simply the best that anyone could ask for in a golf resort.

All  the facilities that Christine organised for the finalists could not be faulted, and the golf course was a true test of golf for the players.

I have sent a report to Lady Bader OBE who will be writing to you directly. It only remains for me to say “thank you” for your sponsorship and perhaps in the future when the economic climate changes we may be able to visit Desert Springs again.

Kind regards, John Southwick

Tournament Director

Good Morning Daniel,
 
Freddie and myself would like to thank you and your staff for the fantastic service and menu on our daughter’s wedding day.

Everything was perfect, the food really good (a bit too much if anything!) and Elly ‘s personal attention on the day really impressive.
 
Thanks again
 
Kind Regards
 
Wikkie

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Gentlemen,
 
Desert Springs is renowned for its helpful and pleasant staff.  But I suspect that by and large you hear more on the complaining side than the complementary side of things –  such is human nature.
 
My wife and I feel that we cannot let the help and advice we have received from Janet pass without advising you of our appreciation for all that she has done.  She has made the buying and settling in processes extremely straightforward.  Of course there have been frustrations but she has been there to deal with the issues.
 
We cannot praise her highly enough.

George Boyle, 5 Buena Vista

09

Dear George and Carolyn,

How very kind of you to write those generous words!  I shall make sure Janet and supporting staff are aware.

Overseas property purchase is usually a pretty stressful process and does not often result in praise for developer’s staff, so your email is especially pleasing.  

I think that 5 Buena Vista is an excellent property and that you have bought well, so I wish you every enjoyment of your new property and look forward to catching up with you at Desert Springs in due course.

Regards,  Stephen

Following his visit with his family to the Desert Springs Resort

Hi Jo

Glad you liked it!

Sorry it took so long to appear, but that was out of my hands unfortunately. I had a great time at Desert Springs so it was easy to write a complimentary piece. The staff, by the way, at the resort are first class.

Thanks again, Simon

From Jo McLean of The Almanzora Group 14, September, 2009

Hi Simon
 
I hope you are well.
 
I just wanted to drop you a quick email to say thank you for the excellent write up on Desert Springs that featured in the Sunday Express yesterday.
I thought the article was very informative and interesting to read, it was lovely to see a photo of Eva & Lily and to hear how much fun they had whilst at Desert Springs.
 
Hopefully we’ll be welcoming you back sometime in the future for a family holiday.
 
Thanks again,  Kind regards
Jo Maclean, Golf Promotions Manager
The Almanzora Group
01242 680299

See Simon’s article on the Daily Express website.

Following the wedding of Meg McLellan and Mark Zalewski, with the Wedding Ceremony held on the Observation Deck at the Crocodile Club and the Reception at El Torrente, Desert Springs.

To Ellie Hunter,

Thanks so much for everything.

I had the best day of my life and I have to thank you for making it go so smoothly!

You are a star! Thanks so much for all your hard work.

Lots of Love

Matt & Meg

To Ellie,

The best Wedding Planner in the world!

With many thanks for all your hard work and creativity without which this wedding would not have taken place.

With love and best wishes –

Judy & Martin McLellan.

After her visits to Desert Springs

Hi Jo

We had a tremendous time at the resort. The weather was fantastic and the facilities matched it. The food on site was high standard too and we all enjoyed the meals greatly. The staff couldn’t have been nicer or more helpful – especially the British staff at the Crocodile Club and at the clubhouse and restaurant. Nick and Lewis at the Caddymaster shack were especially welcoming and friendly. Please pass on our thanks to them for adding to the enjoyment of our short stay.

The course itself was in great order and we all thoroughly enjoyed the experience. We all intend coming back at some point in the near future (probably with families in tow!)

I have recommended a trip to the course to a group of friends who are going to La Manga later in the year. I feel it would be well worth the drive through to experience the course – can you tell me if there are any deals available on green fees only?

Finally, thanks very much for your help from the start of the booking process. The service received has been very attentive from start to finish and is much appreciated. I will definitely be back at Desert Springs soon.

Lawri Shanks

After their visits to Desert Springs

Dear Jo,

As usual we had a great time at Desert Springs so our comment is DON’T CHANGE A THING. We have visited the resort on many occasions, usually booking direct with an owner, the golf packages you have available this year have been excellent value.

Looking forward to our next trip already.

Kind Regards
Tracy and Mark Brown

After his visit to Desert Springs

Hi Jo,

We all had a fantastic time although some forgotten after far too much alcohol!  The Indiana Course was fantastic but a little tough for the high handicappers in our group, Valle de Este was OK but not very fair.

All the staff at Desert Spring’s were very helpful, professional, pleasant & friendly.  Resort was a little quiet but it did not stop us having a great week.

Certainly the best Golfing Holiday that I have been on to date.

Best regards, Chris 

After their visits to the Crocodile Club and El Torrente restaurants at Desert Springs

Hi Daniel

Didn’t get chance to speak to you last week at DS, but thought I would just
do you a quick mail. Went to the Croc Club 4 times and thought the new menu was very good, fairly priced and, most importantly, was presented well with good tastes.

We were also at the dinner following the Captain’s Drive-in golf round and
once again found the food at the Clubhouse to be excellent. A simple menu
but well executed. In that respect could you get me the recipe for the
“Raspberry Panacotta” dessert, I am doing a dinner party for 12 back in
England in September for my 65th and would like to have that dessert which
was very light and refreshing. Hope this will be possible with Steve Pegg.

We will be out again next week on the 29th April for about 10 days so
hopefully will see you then but perhaps I’ll hear from you in the meantime.

Kind regards,

David and Yvonne Barrows

PS Sad you have lost Kate and with Anna going, we have
lost 2 very good staff!! Cest la vie et bonne chance!!!

After her Golf Break at Desert Springs

Good Afternoon Jo,
 
We’re home from our holiday at Desert Springs.  We had an absolute wonderful time and can’t wait to go back.  Our accommodations were top off the line and ALL of the staff members should be commended for their efforts.  Everyone was friendly and willing. 

Our only complaint is the weather on our return to England. 

Looking forward to our future booking!

Warmest Regards,

Stef Berlet

After her Golf Break at Desert Springs

Dear Jo

We had a lovely break, thank you very much. We thought the golf course was spectacular, in superb condition and very pretty, and we were pleasantly surprised  to find that it was not too busy, so we were able to get round more or less at our own pace. All the staff and also some of the local residents were very friendly which created a good atmosphere off the course.  We thought the main restaurant in particular was excellent and our accommodation was  clean and comfortable (apart possibly from the pillows which were a bit hard!) All in all we thought it was really good value for money and would definitely recommend it to our golfing friends who have not been there, (although several of them had and recommended it to us!)

Regards

Nicola Battista