• From: Jackie and Richard Fuller
  • Date: Thursday 27th December, 2012
  • Subject: Christmas Day Lunch at El Torrente Restaurant

 

Dear Ellie,

Thank you for your email and thank you once again for our lovely Christmas Day. 

We had a wonderful time, everything was so well organised, great atmosphere and a great team and we will definitely do this again in the future.

Best regards,

Jackie and Richard

  • From: Lynne and Norman Whibley
  • Date: Wednesday 26th December, 2012
  • Subject: Christmas Lunch at El Torrente Restaurant

 

Ellie – Thank you and your staff for a really lovely and enjoyable meal yesterday. All the staff were so attentive, could not do enough for your guests. It made a really enjoyable time very memorable.
 

A really BIG thank you.
 

Best wishes
 

Lynne and Norman Whibley

  • From: Garrucha
  • Date: Wednesday 12th December, 2012
  • Subject: "A great restaurant with excellent service and atmosphere!" Garrucha's review of El Torrente restaurant at Desert Springs Resort posted on Trip Advisor

 

"A great restaurant with excellent service and atmosphere.

We have been going to the Club House since it opened and haven't been disappointed.

Good imaginative cooking with attentive service in a spectacular setting."

  • From: Alan Sly - Friday Golf Society
  • Date: Saturday 1st December, 2012
  • Subject: Friday Golf Society Away Day at Desert Springs
 
Hello Nacho,
 
Please accept the sincere thanks of myself and my members for the very pleasant day we spent a Desert Springs yesterday.
 
Your help and attention made the day a most enjoyable event, for the 42 members who participated, and all have asked me to pass on their thanks.
 
Your staff there should be commended for the way in which they treat your clients, with a level of service and courtesy that are far too often lacking in these modern times. Nothing was too much trouble and all requests made by our members were greeted with a warm and friendly response.
 
I realise that one should not sort out individuals for praise, when the whole staff perform at a high standard, however, certain persons deserve a mention ie The young man in golf reception, Aiesha in the caddy masters office, Ellie and Michael in the restaurant and of course yourself.

Our society WILL return for more away days at Desert Springs be assured.
 
Thanks for making our visit so memorable.

Kind Regards,
Alan Sly
Presidente
FRIDAY GOLF SOCIETY
ALMERIMAR
  • From: Derek Leonard, Captain of Boxers Golf Society
  • Date: Saturday 24th November, 2012
  • Subject: Boxers Golf Society "Glow In The Dark Supper" at El Torrente Restaurant

Hi Daniel

 
On behalf of the members and their partners who attended the Glow in the Dark Supper we wish to thank you for the superb evening had by all.  Your staff produced an excellent meal served in a very professional manner.  There was nothing too difficult that could not be undertaken.  You must be really proud of your team.  Not forgetting the chefs who provided great, hot food in a well presented manner.
 
From our members and partners, our very grateful thanks.
 
Kind regards
Derek Leonard
  • From: Bill Nesbitt
  • Date: Monday 12th November, 2012
  • Subject: Wonderful Trip to Desert Springs!

Dear Tania,

We all had a brilliant trip to Desert Springs again. 

Everyone loved everything from start to finish and we all want to THANK YOU.

Our evening in the cave was very special so THANK YOU for that also.

We would like to show our appreciation to your staff who always looked after everything so well but did not know how to make sure tipping got to everyone.

Thanks again Tania – we really did have a fantastic time and we are already planning next year.

Looking forward to seeing you soon.

Kindest regards,

William Nesbitt

  • From: Sir David Steel
  • Date: Wednesday 7th November, 2012
  • Subject: We greatly enjoyed our two short trips to Desert Springs

Just to say that we greatly enjoyed our two short visits to Desert Springs.  

The weather was kind to us.  

The golf course was excellent.  

We particularly would like to express our admiration for the staff both in the clubhouse and the caddy masters lodge.

David Steel

  • From: Carmen Mateos Lopez
  • Date: Monday 5th November, 2012
  • Subject: It's been our pleasure to stay at your resort!

 It's been our pleasure to stay at your resort!

For our friends and ourselves our stay in your resort has been a pleasure.

We are very grateful and hope to return very soon with new friends so as they can get to know this magnificent setting within our land.

Kind regards,

Mª Carmen Mateos López
Chief of Town Planning
Province of Granada

 

 

  • From: Karen Nicholls
  • Date: Thursday 1st November, 2012
  • Subject: Millfield Family Open 25th October – 1 st November 2012

Dear Carmen,

Just a quick email to say a really big Thank you to you, Daniel and Ellie for making the recent Millfield Family Open a great trip as normal.

The friendliness of the whole staff at Desert Springs are a delight to meet and certainly look after us all.

Please pass on all our thanks to all those involved and we look forward to our next visit with you.

Many thanks,

Karen

  • From: Carolyn Hall
  • Date: Friday 26th October, 2012
  • Subject: Carolyn's comments following a two week Autumn Golf Escapes break at Desert Springs between the 30th September and 14th October, 2012

Dear Carmen and Jennie,

Thank you for your letter of 22nd October.

Once again we had a most enjoyable stay at Desert Springs and also had the most fantastic weather for the whole time.

The golf course was in superb condition despite the torrential rain you had just before we arrived.

Thank you Carmen for re-organising our accommodation for the second week when we were joined by our friends Geoff & Linda Tate.

It was lovely to see alternative accommodation and we were very comfortable in La Estrella.

Natalie and Roxana were always extremely helpful as were the Caddy master staff.  I did intend to speak to you personally before we left but unfortunately it was your day off.

I am certain that we shall be visiting Desert Springs again in the near future and your continuing offer of 5% reduction for returning guests is much appreciated.

Once again, our thanks for a most enjoyable stay and congratulations on maintaining such a high standard of service to your guests. This is the aspect of your business, which is so important to us as clients and combined with the excellent golf facility will bring us back to Desert Springs.

With kind regards,

Carolyn Hall

  • From: Snr Luis Rios Buceta
  • Date: Monday 22nd October, 2012
  • Subject: Comments from Louis and Esther on their 8 day stay at the Desert Springs Resort, from the 15th to the 22nd September 2012

Hi Carmen,

We are now back at home.

We have had a great holiday.

The accommodation, the golf course, the restaurant and especially you …… everything was perfect perfect.

Thank you for everything.

Kind regards,
Luis and Esther

  • From: Ben Dobson, Senior Sports Marketing Manager, adidas Area North
  • Date: Monday 22nd October, 2012
  • Subject: Ben's comments following a seven day break at Desert Springs between the 15th and 22nd of September, 2012

Enjoyed a fantastic week at a beautiful and relaxing resort. Desert Springs have managed to build a high class facility and a great golf course but maintained an atmosphere of intimacy and warmth. Though the villas and the golf were hugely enjoyable the thing that made the week for us was the people – unfailingly polite, helpful and friendly staff in the hotel and on the course – Nacho even improved my golf swing.

Thanks to you all and looking forward to returning soon.

  • From: Chris Murray
  • Date: Friday 19th October, 2012
  • Subject: Chris's comments on his 'Autumn Golf Escapes' golf break at Desert Springs between 6th – 13th October, 2012

Hi Carmen,

Just a quick note to thank you for organising everything for our stay last week.

We both really enjoyed the Cottage and found the staff throughout the Restaurant and Golf areas to be extremely friendly and helpful. 

We are obviously due to be back with you in August 2013, but we may well try and get another week with you at some other point in 2013. If this is the case I will be in touch to arrange accommodation again.

Thanks again for your kind help.

Regards,

Chris Murray

  • From: Helen Pini
  • Date: Friday 19th October, 2012
  • Subject: Helen's comments respect to her Corporate Golf Event for 29 golfers held at Desert Springs between 1st – 3rd October, 2012

Dear Carmen,

Just wanted to say thank you so much for all your help with our stay at Desert Springs this week.

It's the first time I have arranged a golf event and I appreciate all the help and support you and your team provided.

Everyone enjoyed their stay and the golf and have already started talking about returning next year.

Once again many thanks.

Kind Regards,

Helen Pini

  • From: Peter Thomas
  • Date: Thursday 18th October, 2012
  • Subject: Autumn Golf Escape - I can't wait to return!

Dear Sandra,

Thank you for your e-mail.

May I take this opportunity to thank everyone at Desert Springs for a truly memorable golfing break. Everything about our few days was first class.

The staff at the resort are to be congratulated for the high standards they set in their professional duties, from the condition of the course and the accommodation, to the quality of the catering. 

However, what impressed us most was the way everyone at Desert Springs made us feel welcome and valued, everyone was so friendly, nothing was too much trouble!

I believe you have something special at Desert Springs. 

My wife and I have an apartment at El Ancla in Villaricos, and regularly visit the decking terrace for a coffee and a light lunch. 

The golfing experience I have just had, just confirms why we enjoy your hospitality so much.

Please convey my thanks to all concerned, and please pass on our best wishes to Pepa, who has shown using good will and kindness over the years.

I can't wait to return.

Regards,

Peter Thomas

  • From: Martin Beer
  • Date: Saturday 13th October, 2012
  • Subject: Martin's comments on his groups 3 day golfing break at Desert Springs between 5th – 8th October, 2012

Carmen,

We had a FANTASTIC visit – thank-you.

All the staff were quite superb and extremely helpful. They recommended great restaurants and sorted out taxi’s and everything!

I will be back again for 4 days on 26th October, but this time with my wife and two sons. 

Best wishes,

Martin Beer

  • From: Sandra Brown
  • Date: Tuesday 2nd October, 2012
  • Subject: Comments from Sandra on her group of eight 4 day stay at the Desert Springs Resort, from the 28th September to the 02nd October 2012

Good Morning

We have just returned from a stay at your lovely resort and would like to thank you all most sincerely for making this trip so enjoyable.

The level of care you all gave us whilst we were there was absolutely amazing, nothing was too much trouble for you and even despite the floods causing havoc all around  you still managed to manage our requests.

We will definitely recommend Desert Springs to friends and family.

Thank you all once again and I look forward to returning at some point in the future.

Kind regards

Sandra Brown

  • From: Jayne Sproson
  • Date: Saturday 22nd September, 2012
  • Subject: Jayne Sproson highly recommends an Indiana Head Message at The Day Spa!

I arrived at Desert Springs with back neck and shoulder problems. Standard stuff for me. 

I was recommended by an owner to try Karen's massage. It was an excellent recommendation. Not only did Karen sort out my problem, she did so without me having to go through the agony that I have come to expect to be associated with an effective massage. 

Not only is Karen an expert in her profession, she is a joy to be with. 

I think Karen does World Peace – when Mum is happy that means Dad is happy and kids are happy. Equals World Peace!

I highly recommend an Indian Head Massage with World Peace thrown in for free!

Jayne Sproson
Director
The Cosmetic Skin Clinic

  • From: Sharon Sims
  • Date: Friday 21st September, 2012
  • Subject: Sharon's comments on their 8 day golf holiday at the Desert Springs Resort from the 9th to the 17th September, 2012

Hello Sandra,

This was our 6th visit to Desert Springs, we really enjoy coming to visit and for the last 3 years have persuaded some friends to come with us and they also now love the place.  

Everything we need is available; we have got to know which apartments suit our needs. From the moment we decide to book usually through Jennie in the UK office who sorts out our needs, to the moment we arrive, we feel at home, the golf reception, caddy master and greenkeeping staff are excellent, as are the restaurant and bar staff and we love dining in the restaurant usually a couple of times during our stay and the menu of the day is excellent value and offers a good variety.  

The accommodation is always in excellent order and we usually like to have one with air con and UK TV channels to keep up with news etc.  We love the golf course and even after all this time still enjoy the challenge of it.

Just to note we have in the past 2 years moved up to the Murcia areas for a couple of days before flying home and have stayed in 2 different complexes and played 5-6 other courses in that area, but we are thinking of not doing this again as we do not get the same quality of customer service, standard of accommodation and quality of golf course (especially the greens) and have endured very slow rounds often over 5 hours this year, which is not much fun.

We will visit again.

Thanks,

Sharon Sims

  • From: Jim Stembridge
  • Date: Thursday 20th September, 2012
  • Subject: Jim & Frances commenting on their one week holiday at the Desert Springs Resort from the 12th to the 19th September, 2012

Dear Sandra,

Thank you for your email, and yes we did very much enjoy our stay at Desert Springs.  This was our third stay at Desert Springs, but our first booking directly with you. 

I would personally like to thank you and Carmen for arranging things for this visit in September at relatively short notice. The arrangements from beginning to end were excellent, with check-in and-out so easy.  11 La Rosa was perfect, and what a superb outlook and location. 

Although we don’t play golf, perhaps one day, we love the peace and quiet of Desert Springs, which gave us once again such a thoroughly relaxing holiday. 

We will be back for sure, the only question is how soon? 

Thanks again to you all.

Regards and Best wishes

Jim and Frances